Important Information on the Protection of Your Data

Unless otherwise stated below, providing your personal data is neither legally or contractually required, nor necessary for concluding a contract. You are not obligated to provide the data. Failure to provide data will have no consequences. This applies only insofar as no alternative information is provided for the following processing operations.

"Personal data" refers to all information relating to an identified or identifiable natural person.

Server-Logfiles

You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted by your web browser and stored in protocol data (server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the amount of data transmitted, and the requesting provider. These data are used exclusively to ensure the smooth operation of our website and to improve our offerings. Assigning these data to a specific person is not possible.

Collection and Processing When Using the Contact Form

When using the contact form, we collect your personal data (name, email address, message content) only to the extent you provide it. Data processing serves the purpose of contacting you. By sending your message, you consent to the processing of the data transmitted. Processing is based on Art. 6 (1) lit. a GDPR with your consent.

You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on your consent prior to revocation. Your email address is used solely to process your inquiry. Your data will then be deleted unless you have consented to further processing and use.

Use of Google reCAPTCHA

We use the reCAPTCHA service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. The query serves the purpose of distinguishing whether the input is made by a human or by automated, machine processing. The query involves sending your IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further processed there. Your IP address is shortened by Google within member states of the European Union or in other Contracting States of the European Economic Area before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your use of the service. The IP address transmitted by your browser in the context of reCAPTCHA will not be merged with other Google data. Your data may also be transmitted to the USA. For data transfers to the USA, an adequacy decision of the European Commission, the “Privacy Shield,” is in place. Google participates in the Privacy Shield and adheres to its requirements. By activating the query, you consent to the processing of your data. Processing is based on Art. 6 (1) lit. a GDPR with your consent. You may revoke your consent at any time without affecting the lawfulness of processing carried out prior to revocation.

More information on Google reCAPTCHA and the associated privacy policy can be found at:

 https://www.google.com/privacy/ads/

Customer Account

When opening a customer account, we collect your personal data to the extent provided there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Art. 6 (1) lit. a GDPR with your consent. You may revoke your consent at any time by notifying us, without affecting the legality of processing carried out based on your consent prior to revocation. Your customer account will then be deleted.

Collection, Processing, and Use of Personal Data for Orders

When placing an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and respond to your inquiries. Providing the data is necessary for contract execution. Failure to provide data will result in no contract being concluded. Processing is based on Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you. Your data will not be shared with third parties without your express consent, except for our service partners required to fulfill the contract or service providers used under a commissioned processing arrangement. In addition to the recipients named in the respective clauses of this privacy policy, this includes, for example: shipping service providers, payment service providers, inventory management service providers, order processing service providers, web hosts, IT service providers, and dropshipping vendors. In all cases, we strictly comply with legal requirements. Data transmission is limited to the minimum necessary.

Use of Email Address for Newsletter Distribution

We use your email address, independently of contract processing, exclusively for our own advertising purposes for sending newsletters, provided you have explicitly consented. Processing is based on Art. 6 (1) lit. a GDPR with your consent. You may revoke your consent at any time without affecting the lawfulness of processing carried out based on your consent prior to revocation. You can unsubscribe from the newsletter at any time using the link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Your data will be forwarded to an email marketing service provider under commissioned processing. No other third-party sharing occurs.

Use of Email Address for Direct Advertising

We use your email address, which we received in connection with the sale of goods or services, to send advertising electronically for our own goods or services similar to those you have already purchased, unless you have objected. Providing the email address is necessary for contract execution. Failure to provide it will result in no contract being concluded. Processing is based on Art. 6 (1) lit. f GDPR for the legitimate interest in direct advertising.

You can object to this use of your email address at any time by notifying us. Contact information for exercising this right is in the imprint.

You may also use the link provided in the marketing email. No costs other than standard transmission charges will apply.

Use of an External Inventory Management System

We use an inventory management system for order processing under commissioned processing. For this purpose, the personal data collected in connection with the order is transmitted to:

JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Deutschland

Data Collection and Processing for Credit Checks

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If we provide services in advance, e.g., for payment by invoice or direct debit, we reserve the right to obtain a credit report using mathematical-statistical methods from:

Crefo Factoring N-M-S GmbH & Co.KG, Oberste Gasse 31, 34117 Kassel

We transmit the personal data required for a credit check and use the received information on the statistical probability of default for a balanced decision regarding the initiation, execution, or termination of the contractual relationship. Credit reports may include score values calculated using recognized statistical methods, incorporating address data. Your legitimate interests are considered according to legal requirements. Processing serves the purpose of credit assessment for contract initiation. Processing is based on Art. 6 (1) lit. f GDPR for the legitimate interest of protection against default when we provide services in advance.

You have the right to object at any time to this processing of your personal data based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation.

Providing remarketing data is necessary for contract execution with the payment method chosen by you. Failure to provide it means the contract cannot be concluded with the selected payment method.

Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Cookies

Our website uses cookies. Cookies are small text files stored by the browser on the user’s device. They contain a characteristic string that allows the browser to be uniquely identified when revisiting the website. We use cookies to make our offerings more user-friendly, efficient, and secure. Cookies also allow our systems to recognize your browser even after changing pages and provide services. Some functions cannot be offered without cookies. Cookies are also used to analyze website visitor behavior and for targeted advertising on other websites. Processing is based on § 15 (3) TMG and Art. 6 (1) lit. f GDPR for the legitimate interest mentioned above. Collected data are pseudonymized, so personal identification is not possible.

You have the right to object at any time for reasons arising from your particular situation. Cookies can be controlled via your browser settings and deleted at any time.

Instructions for managing cookies in major browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics

On our website, we use the web analytics service Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The purpose of data processing is to analyze this website and its visitors. For this purpose, Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser within Google Analytics is not merged with other Google data.

Google Analytics uses cookies, which allow an analysis of your use of the website. The information generated by the cookies about your use of this website is generally transmitted to a Google server in the USA and stored there. IP anonymization is enabled on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other parties to the Agreement on the European Economic Area before being sent. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. An adequacy decision of the European Commission is in place for data transfers to the USA. Processing is based on Art. 6(1)(f) GDPR, based on the legitimate interest in designing the website in a user-oriented and targeted manner.

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Art. 6(1)(f) GDPR.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, please note that in this case you may not be able to use all functions of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: [https://tools.google.com/dlpage/gaoptout?hl=de].

To prevent cross-device tracking by Google Analytics, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when visiting this website. You must perform the opt-out on all systems and devices used for it to be effective. Click here to set the opt-out cookie: Google Analytics deaktivieren.

Further information about terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/.

Use of the Remarketing or "Similar Audiences" Function by Google Inc.

On our website, we use the remarketing or "similar audiences" function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This function serves to analyze visitor behavior and interests.

To perform the analysis of website usage, which forms the basis for interest-based advertising, Google uses cookies. These cookies track visits to the website and anonymized data on website usage. No personal data of website visitors is stored. If you then visit another website in the Google Display Network, ads are displayed to you that likely reflect previously viewed products or information.

Your data may also be transferred to the USA. An adequacy decision of the European Commission is in place for data transfers to the USA. Processing is based on Art. 6(1)(f) GDPR, on the legitimate interest in targeting visitors to the website with personalized, interest-based advertising when they visit other websites in the Google Display Network.

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Art. 6(1)(f) GDPR.

You can permanently disable the use of cookies by Google by following the link below and downloading and installing the provided plugin: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and following the instructions provided there.

Further information on Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/

Use of Google AdWords Conversion Tracking

On our website, we use the online advertising program "Google AdWords" and conversion tracking (visit action analysis) in this context. Google Conversion Tracking is an analytics service from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, contain no personal data, and therefore do not allow personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. Thus, it is not possible to track cookies across AdWords customers’ websites.

The information obtained with the help of the conversion cookie is used to compile conversion statistics. In this way, we learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. We do not receive any information that would allow personal identification of users. Processing is based on Art. 6(1)(f) GDPR, based on the legitimate interest in targeted advertising and analyzing the effectiveness of this advertising.

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Art. 6(1)(f) GDPR.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, please note that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

Additionally, you can disable personalized advertising in your Google Ads settings. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de Furthermore, you can disable cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and following the instructions provided there.

Further information and the Google privacy policy can be found at: https://www.google.de/policies/privacy/

Duration of Storage

After complete processing of the contract, the data will initially be stored for the duration of the warranty period. Afterwards, taking into account legal retention periods, particularly those under tax and commercial law, the data will be deleted once these periods expire, unless you have consented to further processing and use.

Rights of the Data Subject

If the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: the right to access, the right to rectification, the right to erasure, the right to restrict processing, and the right to data portability.

Additionally, under Article 21(1) GDPR, you have the right to object to processing based on Article 6(1)(f) GDPR, as well as to processing for the purposes of direct marketing.

You can contact us if desired. Our contact details can be found in our imprint.

Right to Complain to the Supervisory Authority

According to Article 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Last Updated: January, 2023